Heat Pump Installation, Repair & Maintenance in Richmond, VA

Heat pump outside a brick building.Heat pump systems can provide a great solution for Richmond homeowners’ year-round HVAC needs, providing energy efficiency and optimal comfort.

Whenever it’s time to install, maintain, repair, or replace a heat pump, you need a professional who can get the job done efficiently and properly. You need a trusted HVAC expert at Short Pump Heating & Air.

Short Pump Heating & Air is your Richmond heat pump expert. We have installed thousands of heat pump systems in the Richmond area.

Do you need heat pump installation, repair, maintenance, or replacement in Short Pump or the Richmond, VA, area? Contact us for top-notch heat pump services and great results.

Heat Pump Installation & Replacement

Installing a new heat pump in Richmond can efficiently and reliably meet your home heating and cooling needs from season to season. At Short Pump Heating & Air, we have extensive experience installing all types of heat pumps, including Carrier heat pumps and Trane heat pumps.

We use the utmost care and precision, and our installation process involves:

  • Recommending the best options for where to install the system in a home
  • Removing old heat pumps (for heat pump replacement)
  • Providing expert advice regarding the best system to meet your needs
  • Installing all components and related equipment, from the condenser and air handler to the air ducts, thermostats, zoning systems, and more
  • Thoroughly testing the system’s performance to ensure it’s running perfectly
FREE estimates on a new heat pump system!

Quick, Efficient Heat Pump Repairs

two short pump heating and air hvac technicians standing in front of truckLike any other major home system, heat pumps can require repairs as they age and endure normal wear and tear. When it’s time to repair your heat pump, you can count on the heat pump technicians at Short Pump Heating & Air for quick, dependable service.

We can efficiently diagnose the cause of the problem and make the necessary fixes to get your system running as it should again.

Some of the heat pump problems we’re skilled at repairing include:

  • Startup issues
  • Blower motor, airflow, and fan problems
  • Water and refrigerant leaks
  • Clogged drains
  • Compressor and relay failures
  • Malfunctioning thermostats
  • And more

Thorough Heat Pump Maintenance

Properly maintaining your heat pump system is crucial to making sure it’s always working as it should — and that you’re less likely to experience an unexpected system failure. We generally recommend getting maintenance at least once a year.

At Short Pump Heating & Air, we provide thorough heat pump maintenance, doing things like:

  • Cleaning the drain, condenser, air handler, and evaporator
  • Checking the system refrigerant levels
  • Replacing the filter and blower belt
  • Checking airflow and condition of the duct system
  • Checking the wiring and electrical connections
  • Testing the thermostat for proper operation
  • And more

Contact us to schedule heat pump maintenance today.

Contact Short Pump Heating & Air for Superior Heat Pump Services

Three Short Pump Heating & Air employees standing in front of a service truck.At Short Pump Heating & Air, we specialize in HVAC system installations. We offer the highest quality HVAC service available, and providing exceptional customer service is our top priority.

Our HVAC experts are fully trained and have extensive knowledge about all types of heating, air conditioning, and indoor air quality products. We know how to make sure your home is comfortable all year.

Call (804) 362-8258 or contact us online for top-notch service and great results. 

Heat Pump Frequently Asked Questions

What’s a heat pump, and how does it work?

Have you been curious about the difference between a heat pump and an air conditioner? They rely on the same technology, and they look nearly identical side by side. They both rely on refrigerants to heat or cool the home.

They operate the same, but a heat pump can reverse the air conditioning cycle. This reversal allows the heat pump to deliver warm air to the home in winter.

Graphic illustrating how a heat pump works.

What are the pros and cons of heat pumps?

Heat pump systems are common in Richmond, VA. In milder winter climates, heat pumps are the most efficient heating option. They cost very little to operate when the temperature is above 35–40 degrees.

The downside to heat pumps is their performance in very cold weather. They rely on an electric backup heater to help heat in extremely cold temperatures. This auxiliary heater uses a lot of power when activated, which will increase your power bill. Heat pumps are a great heating source in the Richmond climate.

How long do heat pumps last?

A heat pump will typically have the same life as a central AC. If you buy a quality product from a quality contractor, you should expect 10 to 15 years out of your heat pump. Most of the warranties today cover parts for 10 years.

Preventive maintenance and timely service can help extend the life of your heat pump. If your heat pump is over 10 years old and has serious problems, it may be time to replace your system.

If you’re not sure whether your system needs repairs or a complete replacement, we can help and provide expert advice.

How much does a heat pump cost?

Most residential heat pumps range from around $5,000 to $7,000, though some models may be available for as low as $4,000, and high-end options can cost as much as $14,000.

Many factors can determine the price differences, including the size of the system, its efficiency, and the available comfort features.

If you need a new heat pump system and some flexible financing options, we have you covered.

How long does it take to install a heat pump?

Most heat pump installations and replacements can be completed in one day. More than 90% of our heat pump replacements are finished in a single day. If we’re installing a heat pump and new ductwork, it can take two to three days.

At Short Pump Heating & Air, our skilled installers always work hard and smart to install your heat pump system properly and promptly.

How energy-efficient are heat pumps?

Heat pumps are the most efficient way to heat your home during milder winter weather. The minimum efficiency of today’s heat pumps is 14 SEER. Most older systems we replace are 8 to 12 SEER. In many cases, even the minimum standard is usually a nice improvement for homeowners with older, less-efficient systems.

For those looking for higher efficiency, we install many 15–20 SEER systems. Some ductless heat pumps are incredibly efficient, going as high as 42 SEER.

What are ductless heat pumps?

Ductless heat pump systems are growing in popularity. Also known as mini-splits, these systems don’t use ductwork to distribute air in your home. A ductless system will usually have a unit mounted on the wall that delivers the air to your home. They’re very efficient and quiet.

At Short Pump Heating & Air, we install Mitsubishi ductless systems and Carrier ductless systems, having installed many systems in countless unique applications.

What’s a hybrid heat pump system?

Most heat pumps are paired with an electric air handler and an electric heater. This is a traditional setup, with the entire system being electrical.

Heat pumps can also be combined with a gas furnace that’s used as the “air handler.” This is the most efficient heating option. The heat pump will provide heat in milder weather, and the gas furnace will activate when the temperature drops outside.

This allows the system to run the most efficient option at any given time, based on the outdoor temperature.

Do you offer heat pump repairs?

Yes, we repair all makes and models of heat pumps regularly. We service and repair old systems and have training on all newer technologies. Our technicians are skilled in diagnosing and repairing broken heat pumps.

We can efficiently diagnose the issues with your system and offer repair options, with all pricing explained upfront. If your heat pump is beyond repair, we’ll discuss your replacement options.

What should I know about heat pump maintenance?

It’s essential to maintain your heat pump system. Heat pumps should be cleaned and checked regularly. That’s why we offer our customers a great preventive maintenance plan.

Maintaining your heat pump has many benefits. It can optimize the efficiency of your system and help maximize its service life. Regular maintenance can also help prevent breakdowns and other costly problems.

Call (804) 362-8258 or contact us online to learn more about our money-saving maintenance plan options and pricing.

What are the best heat pump brands?

We’re a big fan of Carrier heat pump systems for several reasons. We also install several other brands of equipment and service all brands. We’ve found that most well-known brands have quality systems.

The reliability of each brand depends mainly on the quality of the installation and whether the system receives the routine maintenance it needs.

FREE estimates on a new heat pump system!
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