At Short Pump Heating & Air, our mission is to provide perfect comfort, energy efficiency, and the safest, healthiest indoor air possible to our valued family of customers. Our mission is to also provide prompt, reliable, and exceptional HVAC service to homeowners throughout the Richmond, VA, area.
Fully licensed, trained, insured, and bonded, our expert HVAC contractors are up to date with the latest products, practices, and technologies for all types of heating and cooling systems. Whether you need a new HVAC system installed or it’s time to maintain or replace your system, Short Pump Heating & Air is your trusted one-stop shop for excellent service!
These four fundamental ideals guide our business and service:
We are passionate about customer service! Meeting your HVAC needs and exceeding your expectations is always our top priority.
We measure our success by customer satisfaction, and we never consider a job done until our customers are 100% satisfied!
We only hire and retain staff who successfully support our vision.
At Short Pump Heating & Air, our customers mean the world to us!
About the Owners of Short Pump Heating & Air
Chuck Seay is a 4th generation HVAC and appliance technician in the Richmond area. His family started in the business in the 1920s as the AM Gathright Company. Since then, the business has evolved to become Short Pump Heating & Air. Chuck has personally serviced appliances and HVAC systems for tens of thousands of homeowners in the Richmond area. He holds a master HVAC license through the state of Virginia. When he’s not working, Chuck enjoys spending time outdoors and coaching local athletic teams.
Ryan Lancaster has been a leader in the Richmond HVAC industry for the past 16 years. He has worked on the sales, design, and installation side of the process for more than 3,500 new heating and cooling systems in the Richmond area. Ryan has certifications in all matters related to HVAC system duct design and air flow diagnostics. Ryan currently resides in the Short Pump area and enjoys spending time with his wife and children.
“Thanks again for your work. It is nice to hear of a privately owned company being managed in such a professional manner where the owner actually does the work and is on site.”
– Nelson L.
Our Management Team
Matt Seay is a 5th generation in the Richmond HVAC industry. He graduated from Virginia Tech in 2008 and, since then, has served as our operations manager. Matt also is involved with sales and is a certified HVAC technician.
Jessica Young is our office manager who handles day-to-day scheduling and dispatching. She is our customer relations expert and will happily assist our customers with any of their questions, concerns, or scheduling matters.
Our HVAC Technicians
We only hire the most qualified technicians and installers who dedicate themselves to staying current in the industry. We provide training and development to our employees, keeping them certified in all areas of the field. We look for a lot more in our technicians than just technical ability. We hire only those who will provide unmatched customer service and who show respect for the homes and families of our valued customers. We also perform extensive background checks, technical testing, reference evaluations, and drug testing to assure that we are only hiring the best to join our trusted team.