What is the difference between competing HVAC brands?

If you are in the market for a new HVAC system, you might be overwhelmed by the number of brands out there. We receive many questions about brand A vs. brand B vs brand C. We also hear that brand reviews are difficult to analyze. There are over 100 brands of equipment on the market today. The good news is that the majority of them are all manufactured by a handful of companies. Except for few minor details, there is little difference among the top brands. By “top brands” we mean ones you have probably heard about. Most of these brands all use parts from the same suppliers. Because of this, it is essential to trust the advice of your HVAC contractor. Relationships with the local distributor have a massive impact on brand preference. Availability of parts locally, warranty programs and rebate incentives are all critical. Customer service from the local distributor and pricing all play an essential role in the contractor’s choice of brand.

Since most brand name HVAC units have only slight variations, what makes all the difference?

The installing contractor will make or break your HVAC installation experience. The brand will have very little to do with that or the reliability of the equipment. At Short Pump Heating and Air, we pride ourselves on our quality of service and workmanship. Knowing the differences among HVAC brands is more important for people who work in the industry than it is for consumers. We’re the ones who have to repair these systems. Over time we develop preferences for particular makes, models, and designs. We also have to communicate with the manufacturers. This is influential in our decision of which brands to trust. We will be happy to talk on the phone in more detail about the brands we trust.

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Things to check when deciding which installing contractor to use:

  • References and review sites
  • Schedule a free in-home estimate
  • Insurance and proper licensing
  • Warranty Information and Guarantees
  • Written estimate with payment terms
  • Length of time serving the area
  • Unbiased salesperson
  • Ask your neighbors
  • HVAC brands we service, repair and install

FREE estimates on a new HVAC system!

Carrier HVAC Systems

Carrier is our brand of choice for new HVAC installations. Carrier offers quality air conditioners, heat pumps, furnaces, and boilers. We receive excellent support from Carrier distributors. We service and repair all makes and models of Carrier equipment. We are a Carrier Factory Authorized Dealer and are very familiar with Carrier equipment. We can offer top-notch pricing and support for all Carrier HVAC products. We are your Richmond Carrier heating and air conditioning, expert!


Trane is another popular name brand of HVAC equipment. We repair and maintain Trane systems every day of the week. If you have an existing Trane system that needs servicing, we would love to help! If you are looking at replacing an older Trane HVAC system, we can discuss the available options.


Amana is a brand of HVAC equipment that is growing in popularity. They offer very reliable HVAC systems with robust warranties. We install many Amana heat pump and air conditioning systems. We also service and repair all Amana products. If you have questions about Amana heating and cooling products, give us a call! We can help you repair or replace an Amana heating and cooling system.

American Standard

American standard has a solid reputation in the HVAC business. We service, install and maintain American Standard equipment. If you have an older American Standard system in need of repair, we can help! We can also advise in the replacement of an existing American Standard. We are familiar with the service and repair of all American Standard heat pump and AC systems.


Bryant HVAC equipment is made by Carrier. They are very similar systems. We are knowledgeable in all aspects of Byrant equipment. If you have questions about Bryant heat pumps, we can help! We can also help with all Bryant air conditioners and furnaces. If it is time to look into replacing an existing Bryant HVAC system, we would be happy to discuss your options. We also repair and maintain all types of Bryant HVAC equipment.


York is another common brand name of HVAC equipment. We are very experienced in repair and maintaining York heat pump systems. We are also very knowledgeable in the repair of York furnaces and air conditioners. Give us a call if your York system is not working correctly. We would love to assist any way that we can. If you need to replace an existing York system, give us a call to schedule a free estimate!


Lennox is a well-known brand of HVAC equipment. We service and repair all models of Lennox equipment. We can assist in the replacement of any old Lennox heat pump or air conditioner. If you have Lennox questions, we can help you get the answers you need.

Rheem and Rudd

Rheem and Rudd systems are widespread in the Richmond area. They are the same equipment, just with different badge and distributor. We install and replace Rheem and Rudd equipment in the Richmond area. We also service and repair all models of Rheem and Rudd. Let us know if you have questions about Rheem or Rudd HVAC systems. We can assist you with installing or repairing Rudd or Rheem HVAC equipment.


Goodman brand HVAC equipment is often installed in the new construction market. Goodman is commonly known as “builders grade.” Because of Goodman’s popularity in new construction, we see Goodman systems very frequently. If you have a broken Goodman or heating air conditioning system, give us a call. We can help repair your old Goodman HVAC system or look into replacement options. We also maintain numerous Goodman systems in the Richmond area.


Mitsubishi heating and cooling is a leader in the ductless HVAC market. Mitsubishi ductless systems are becoming increasingly more popular in Richmond. We are trained in the installation of Mitsubishi heating and cooling products. We’re also trained in the repair and maintenance of Mitsubishi ductless systems. We are a Mitsubishi Diamond Contractor. We receive the strongest form of warranty and support available on Mitsubishi equipment.


FREE estimates on a new heat pump system!

Also, many others

We are just scratching the surface with HVAC brands, but these are all some of the major players. We repair and maintain all makes and models of HVAC equipment. If you have questions about a brand you don’t see, chances are we can help! Give Short Pump Heating and Air a call to repair or replace any brand of existing HVAC equipment! We are your local heating and cooling expert!